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FAQ

Where can I buy Cafe Chocolat products?

Right here on our website, and at our retail locations in Cedarhurst, NY and Woodbourne, NY (seasonal).

Are Cafe Chocolat products Kosher?

Yes!  We are proudly certified by the Vaad of the Five Towns and Far Rockaway.  We offer a full line of both dairy (cholov yisroel) and parve / vegan items.  All our baked goods are pas yisroel as well.

Are your products gluten-free and allergen-free?

The vast majority of our chocolate products are gluten-free, however our production facility is not strictly gluten-free.  We do offer a growing line of gluten-free pastries in our retail locations. When placing an order online, you have the ability to select a gluten-free option before adding the item to your cart.  

Are your products nut-free and allergen-free?

We  use hazelnuts, almonds, pistachios, pecans and coconut  in many of our recipes, as well as peanuts and sesame.   When placing an order online, you have the ability to select a nut-free option before adding the item to your cart.  We do our very best to prevent cross-contamination, however we cannot guarantee that there is no trace of nuts in our other products.  

Is your chocolate Organic or Fair Trade?

Our mission is not only to deliver a product that looks and tastes amazing, but also to ensure that our raw materials are sourced from the highest quality chocolate producers who adhere to sustainable and Fair Trade farming practices. Some of our chocolate is from FT certified sources, and some is from cocoa farming co-ops which ensure ethical and environmentally sound agricultural practices.  We also use organic ingredients whenever possible, to provide you with an experience where the purest flavors shine through.

Can I return something?

We always want you to enjoy the products you receive from us. If something is not right please contact us and we will do our utmost to replace your item or fix the issue.  There is no need to return what you received. 

Do you cater for special events?

Yes! We love helping our customers celebrate the joyous occasions in their lives with customized party favors, gifts,  bonbon platters, displays, and full scale chocolate buffets.  

Do you offer Corporate Gifts?

We sure do!  Whether it's a gift for a special employee or holiday gifts for all your clients and customers, we can help you select the perfect option for your needs and budget.   With larger orders, we also coordinate all the fulfillment and shipping, so that's one less thing you need to worry about!

If you have any other questions, don't hesitate to reach out!